Can't get into chat

Discussion in 'Troubleshooting' started by texaskitty, Apr 16, 2015.

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  1. texaskitty

    texaskitty SF Cat Lady Staff Alumni SF Supporter

    Helppppppppppppppp
     
  2. Petal

    Petal SF dreamer Staff Alumni SF Supporter

    I cannot get in either.
     
  3. Freya

    Freya Loves SF Staff Member ADMIN

    It is working fine for me - what is happening when you try to log in?
     
  4. Butterfly

    Butterfly Pokémon Master Staff Alumni SF Author SF Supporter

    I've just managed to get in. How strange...
     
  5. Petal

    Petal SF dreamer Staff Alumni SF Supporter

    ''this plug in is not supported'' is the message i'm getting and i really need to talk to someone.
     
  6. Freya

    Freya Loves SF Staff Member ADMIN

    I had this yesterday and fixed it - it is to do with the new chrome version. Let me find the fix

    [h=4]Enabling NPAPI in Chrome Version 42 and later[/h]As of Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins.

    1. In your URL bar, enter:
      chrome://flags/#enable-npapi
    2. Click the Enable link for the Enable NPAPI configuration option.
    3. Click the Relaunch button that now appears at the bottom of the configuration page.
    What I did was copy and pasted that URL into my chrome browser - clicked to enable the various options - then hit relaunch. Then it worked.

    Try that.
     
  7. Petal

    Petal SF dreamer Staff Alumni SF Supporter

    Thank you so much. I got it working from your advice =)
     
  8. Jackie's Strength

    Jackie's Strength Staff Alumni

    I got in last night using this solution, but today the option is still enabled and it won't work :( I've tried disabling it and then re-enabling and re-freshing, but nothing. Help?
     
  9. afterlifepig

    afterlifepig Well-Known Member

    okay i just joined, i'm a little impatient. my account has not been approved yet

    is that why i can't get into chat? it says "Invalid Name or Password". do i need to register separately for chat or do i have to wait until my account is approved by someone?
     
  10. WildCherry

    WildCherry Staff Member ADMIN

    Your account has been activated, so you should be able to get in now.
     
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