How do I change my name? How do I close my account? How do I become a staff member? Who are the staff? Why can’t I delete my posts? Somebody I know has found me on SF, what do I do? I can see a post that goes against the ToS of the site, how do I report it? My post count has gone down! Why? I can’t post anything! Why is this? Why isn’t chat working? How do I change my name? To change your username simply PM one of the senior moderators or administrators. When you change your name you cannot change it again for another six months, so make sure it's what you want! How do I close my account? Members cannot close their own accounts. See deletion. However there are circumstances in which accounts will be closed. Multiple account closure Privacy reasons How do I become a staff member? All of the staff were originally members of SF, who gained their position by earning the trust of the other staff and showing themselves to be responsible. Please do not ask if you can become a member of staff. Proving yourself trustworthy is often enough to get you noticed. Who are the staff? Any names that you see in the user list that are bold and/or coloured. Please note that the staff are not trained therapists. We are people with problems and issues just like anyone else and like everyone here, distribute information on a peer-to-peer basis. Why can't I delete my posts? You cannot delete your posts, but they can be edited up to sixty minutes after posting. Somebody I know has found me on SF, what do I do? Contact a staff member, and depending on the severity of the situation, there are a few things that can be done, including deletion of personal information from posts, username changes or account closure (with a new account opened, however this is reserved for extreme cases only). I can see a post that goes against the ToS of the site, how do I report it? Click the report button, which looks like this on the default skin, and this on the element skin. This will cause an email to be sent to every member of staff with a link to the post. My post count has gone down! Why? This will be because a thread that you have posted in has been deleted, or a number of your posts have violated the ToS and have been removed. I can’t post anything! Why is this? Did you receive your validation email? If not, post a message in Troubleshooting and a member of the administration will activate your account manually. Why isn’t chat working? This could be down to a number of reasons. The most common is a problem with Java. An up to date version can be downloaded here (but make sure you delete any other version from your system first). For a list of problems and fixes please click here.