HTTP authentication not premitted. cant get into chat

Discussion in 'Troubleshooting' started by jxdama, Aug 2, 2015.

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  1. jxdama

    jxdama Staff Member Safety & Support

    anyone else having the same trouble?
     
  2. Petal

    Petal SF dreamer Staff Member Safety & Support SF Supporter

    I'm getting the same error.
     
  3. Freya

    Freya Loves SF Staff Member ADMIN SF Author

    Working fine for me - is the alt chat link working for either of you?
     
  4. Petal

    Petal SF dreamer Staff Member Safety & Support SF Supporter

    I can get in now. But the error was there numerous times earlier.
     
  5. Petal

    Petal SF dreamer Staff Member Safety & Support SF Supporter

    Getting the same error again, perhaps that is why there is no one in chat?
     
  6. thorns_all_over

    thorns_all_over Green Thumb Staff Alumni

    Chat is working for me!
     
  7. jxdama

    jxdama Staff Member Safety & Support

    it seems to come and go.
     
  8. thorns_all_over

    thorns_all_over Green Thumb Staff Alumni

    If it happens again, try again a few times, then wait 5 minutes, and try again. *shrug*
    I have no better idea.
     
  9. WildCherry

    WildCherry Staff Member ADMIN

    Waiting a few minutes and then trying again usually works; sometimes 10 or 15 minutes makes a difference. When chat still isn't working, it probably means either Addon is performing maintenance across their servers or has crashed.
     
  10. jxdama

    jxdama Staff Member Safety & Support

    happened again this morning.
     
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