Every day I feel a little more hopeless.
I work on a computer helpdesk, and right now we are so busy, its just one call after another all day long. We take calls for a dozen different companies and we're supposed to pretend we work for each of them. I like the customers and I like helping people. But there are plenty of things you can't do without instructions, and the instructions are, generally speaking, poorly written. So I have to go into one of our chat rooms and ask for help, and I often have the experience of being talked to like I'm stupid. Nothing overt, just patronizing. When we're all at home working on line nobody knows that you're older than the rest of them and have a lot of experience. They talk down to you because in this particular situation, they know more than you do.
I finally said something to my supervisor about how two of the women patronized me. Instead of going to look at the chat and see what was said, he dismissed it and told me how great they are.
Later in the day I saw my name mentioned in a negative way in one of the other chats. The person was complaining about me but never messaged me to talk about it. So I told my supervisor again, and he joined the chat and defended me to this other person, because I had discussed it with him and did exactly what he told me to. It was, in fact, a new policy, but the other person didnt know that. I am sick of having to defend myself.
So anyway, I'm always on the defensive. Some of the guys in my group annoy me for the same reason but I guess I'm so used to patronizing attitudes from men that I don't get as annoyed.
I wake up in the morning and feel annoyed if its not Saturday or Sunday. All week I am waiting for the week to be over. I hate this job but I need to stay here till I find something else.
I have applied for a couple of things but they didn't come through. I will keep trying.
I have a 5 month old puppy and he is funny, wonderful, and amazing. He's what keeps me going right now.
Alice
I work on a computer helpdesk, and right now we are so busy, its just one call after another all day long. We take calls for a dozen different companies and we're supposed to pretend we work for each of them. I like the customers and I like helping people. But there are plenty of things you can't do without instructions, and the instructions are, generally speaking, poorly written. So I have to go into one of our chat rooms and ask for help, and I often have the experience of being talked to like I'm stupid. Nothing overt, just patronizing. When we're all at home working on line nobody knows that you're older than the rest of them and have a lot of experience. They talk down to you because in this particular situation, they know more than you do.
I finally said something to my supervisor about how two of the women patronized me. Instead of going to look at the chat and see what was said, he dismissed it and told me how great they are.
Later in the day I saw my name mentioned in a negative way in one of the other chats. The person was complaining about me but never messaged me to talk about it. So I told my supervisor again, and he joined the chat and defended me to this other person, because I had discussed it with him and did exactly what he told me to. It was, in fact, a new policy, but the other person didnt know that. I am sick of having to defend myself.
So anyway, I'm always on the defensive. Some of the guys in my group annoy me for the same reason but I guess I'm so used to patronizing attitudes from men that I don't get as annoyed.
I wake up in the morning and feel annoyed if its not Saturday or Sunday. All week I am waiting for the week to be over. I hate this job but I need to stay here till I find something else.
I have applied for a couple of things but they didn't come through. I will keep trying.
I have a 5 month old puppy and he is funny, wonderful, and amazing. He's what keeps me going right now.
Alice
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