I hate having to ring them up and endure endless and prolonged silences. I know that they're just trained to listen, but it's not very helpful for me. I need someone that's actually gonna talk, ask me what my problems are, advise me and suggest things. Even if it's not all that helpful advice, I just need to be spoken to as a human being. I'm just extremely shy over the phone and can't start conversations very well, which makes ringing the Samaritans a pointless task. So, does anyone know of any alternatives to the Samaritans? PS - I know the Samaritans are a very helpful and worthwhile service for some people and I admire what they do immensely, they're great people. I just wanted to clarify that.