Apologies for the issue with a bizarre redirect on the site earlier today. There was a large server update and an error in an IP address had the traffic routing wrongly. No hacking or anything nefarious and nothing to worry about. Sorry for any stress/anxiety caused. Very best wishes - SF Admin
Since many weeks my chat is not working. I was banned for one week couple of months for being rude. When the ban was lifted they told me chat will work. I have followed instructions given by Walker and Nick. Please help.
Hi @GMody . Your chat should be working properly.
Can you please do all those things (again)?
1. Log out and log back in to SF.
2. Clear your cache.
3. Clear your cookies.
4. Change browsers (do all those steps on that one too if needed).