No email to change password

Discussion in 'Troubleshooting' started by Sarahbeanie, Feb 1, 2018.

  1. Sarahbeanie

    Sarahbeanie Member

    I'm not able to sign in using Facebook and am trying to change my password, yet the email never came with the instructions on how to do that.
  2. Rockclimbinggirl

    Rockclimbinggirl SF climber Staff Member Safety & Support SF Supporter

    If you click on your username at the top righthand corner, then click on the password button, then save the new password.
  3. Beaniesarah

    Beaniesarah New Member

    I had to create a new account. An email was supposed to be sent to instruct me on how to set a new password, and I tried twice, and never got that email. I would like my Sarahbeanie account back but am unable to sign in with facebook.