"The mobile edition module is not available with this account."

Discussion in 'Troubleshooting' started by Lastnight, May 17, 2015.

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  1. Lastnight

    Lastnight Active Member

    All of a sudden I cannot access the chat
    Did I do something wrong
  2. Freya

    Freya Loves SF Staff Member ADMIN

    Hmmmm that is new. I have never seen that message before. I don't know what that is but I will get someone to look at chat and try to figure it out. It is nothing you have done and nobody has changed your access. I am sorry you can't get in right now :hug:
  3. Lastnight

    Lastnight Active Member

    Thank you for the support
  4. WildCherry

    WildCherry Staff Member ADMIN

    Fixed. Addon used to send an email a few days beforehand to let us know when mobile chat expired. They didn't this year, and so it ran out. I've renewed it. I'm really sorry about that!!
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