where is chat

Discussion in 'Troubleshooting' started by Fluffypingu, Jan 22, 2016.

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  1. Fluffypingu

    Fluffypingu Safety and Support Chat Pro SF Supporter

    hey I was just wondering where chat has gone I cant seem to find it atall
     
  2. Petal

    Petal SF dreamer Staff Alumni SF Supporter

    Chat will be back as soon as we can get it working smoothly again. Don't fret it is not gone, they are working on it as I speak.
     
  3. Petal

    Petal SF dreamer Staff Alumni SF Supporter

    You also must re-upload your avatar. The site went wonky on us, sorry x
     
  4. Moat

    Moat Banned Member

    Yeah, I kind of miss the chat now that it is gone (funny, when I used to rarely use it up until a few months ago). But it does make you appreciate the little things, that you take for granted until they are gone.

    Let the Powers-That-Are know they can take their time working on the chat, Petal, the more time they have to work on it, the less chances there are for server problems like what has been plaguing SF the last few weeks... but that is just me speaking, not the SF Community as a whole. :)
     
  5. Freya

    Freya Loves SF Staff Member ADMIN

    Things went hinky - I am really sorry guys. We will get things back as soon as we can. I know that it is stressful when your normal supports are temporarily gone but please use forum PM and walls and forum to support each other and we will get chat back up as soon as we can.
     
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  6. Moat

    Moat Banned Member

    I had assumed for those 10 odd hours that the forum was down that it must have been because it could not handle all of the cuteness of Bubbles that I had been spreading over the forums and the chat, but I am relieved that that was never the case. :)
     
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  7. texaskitty

    texaskitty SF Cat Lady Staff Alumni SF Supporter

    Oops, just saw this. I am back from a 4 day stay in hospital.
     
  8. Freya

    Freya Loves SF Staff Member ADMIN

    Angie Angie Angie Angie *hug *hug *hug - I am so glad you are back - chat missed you LOADS!
     
  9. When is chat expected to be back up?????!!!!! I really need the support while I am at work (which I am right now).
     
  10. Freya

    Freya Loves SF Staff Member ADMIN

    I am really sorry honey - it is being worked on. Something went badly wrong yesterday and we are doing all we can but I don't know when it will be back. I am sorry.
     
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  11. Moat

    Moat Banned Member

    Well the chat seems to be back up, in some small part - I can see it and access certain parts of it on mobile device, but on PC is does not appear at all. Still, that is nothing to be worried about, it is still early in the reconstruction phase so not really expecting it to magically work right away. Keep up the terrific work, those of you who are working on it. :)
     
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  12. Freya

    Freya Loves SF Staff Member ADMIN

    Thanks Moat - @Raven has been doing all the work on it and deserves the credit. I am glad that it is back up in part.
     
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  13. Moat

    Moat Banned Member

    Be sure to thank Raven for me then; he seems to have been working non-stop all this time, so my hat is off to his tireless efforts to bring everything back as quickly and efficiently as he can. :)
     
  14. NYJmpMaster

    NYJmpMaster Have a question? Message Me Staff Member Forum Owner ADMIN

    Raven has spent endless hours this week trying to get things back and everything running fully. Everyone's patience and understanding as we get everything back up is really appreciated.
     
  15. Fluffypingu

    Fluffypingu Safety and Support Chat Pro SF Supporter

    thankyou guys for all your work it means a lot
     
  16. LostInMyDaydreams

    LostInMyDaydreams Well-Known Member

    Are they still working on the chat? I'm using Google Chrome and don't see it.
     
  17. Cicada 3301

    Cicada 3301 Staff Member Safety & Support SF Supporter

    Are you seeing a blue and white format forum or the purple one from before. If you are on the blue/white chat should be there. sometimes it takes a refresh or a few minutes to appear.
     
  18. Moat

    Moat Banned Member

    You need to reset your forum setting to the default mode vbulletin - that format seems to be the best way in which the chat works and can be accessible, although there are still a few bugs with the chat, but nothing major, as when SF crashed last week, fortunately.
     
  19. Yoyogirl86

    Yoyogirl86 Well-Known Member

    I thought me being absolutely stupid and thick the week got it completely kicked off and it was just me
     
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