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Dealing with a toxic work environment

#1
Part of the reason why I joined this forum is because of my feelings of inadequacy and low self-worth - and while a lot of it dealt with trauma sustained by bullying, my current stress comes from my job and the toxicity surrounding it.

I have worked retail at a chain store that shall remain nameless. In my small town, full time jobs are almost impossible to find, so I have had to settle with retail. After 12 years, I feel as though I have learned a lot, but this past year, I've felt so bullied and so knocked down that I cry every single time I come home.

It's bad enough that my boss is a spineless sort who plays favourites - and it's become perfectly clear that I am NOT one of them. He purposely gives the best shifts to his pets (who basically do nothing all day), and whenever I have a legitimate concern about the lack of effort people put in, he'll always say that he'll talk to them, knowing full well he doesn't. Now, I get that this sort of thing happens at a lot of workplaces, but at the same time, I feel very disrespected. The clincher came when he and another one of my co-workers basically tag teamed me into forcing me to take a shift because she couldn't be bothered to book it off even though she had six weeks in advance to do so. Did I mention that I was confronted on the sales floor in front of customers? At that point I walked away and told them no, but I was left really livid.

And then there's the abusive co-worker - for sake of argument, we'll call her "Ashleigh". Ashleigh has been completely rude to me and to everyone else who doesn't work at her level. To her credit, she does work like a horse...but her detriment is that she has a really toxic personality and she will yell at you if she feels like you're slacking off. She also has a habit of giving people the silent treatment whenever she disagrees with something you say. The last time she did this with me, it lasted three months. Of course, I try to tell my boss about this and he basically caves and gives her whatever she wants - which likely has made Ashleigh the way she is today. If she doesn't get her way, she will take out her anger on everyone else in the area and she will literally cry and pitch a tantrum until my boss gives in.

It has become a real farce to work with these people, and honestly I don't know how much more I can take. Jobs are not easy to come by and I can't afford to go back to college (believe me, I would in a heartbeat). How do I keep from letting this cause me pain and stress?
 

Laura79

Well-Known Member
#3
I worked at a job for 5 years that made me miserable. One day I couldn't take it no more and I just quit. Looking back I would have had another job lined up but I don't regret not being there anymore. It was toxic and I am much happier at my new job. It all worked out for the best. Maybe start looking for other jobs or I agree with Rockclimbinggirl about going to Human Resources. Something has got to change because you can't continue on being miserable everyday. It's just not worth it.
 
#4
I was given the suggestion to document everything that happens, and I've been doing that for when I do meet up with them. Transferring is not an option as I do not have a vehicle. Believe me, if I could, I would.
 
#5
Hi!

I can empathize with this. My workplace is also a toxic environment. I've been there a long time, but in the last couple of years one or two people have made it just ridiculously unbearable. One of those people is exactly like your spineless, favorite playing boss. I think he believes that "fake it till you make it" refers to pretending that you can do your job long enough to get promoted. He is so afraid of confrontation that he continually makes these back door kind of bargains with people, treating all of the ones he needs at the moment like they're special and valued. Unfortunately he has no understanding of what "professionalism" is. I also have a co-worker like the 'ashleigh' that you describe. Unfortunately he is not a hard worker, but he is usually first to take credit for the hard work of our people.

I tried going the route of HR - that got me nowhere. It was my word against his and they chose to take his side. I documented for over a year and during the meeting all he had to do was say that it wasn't true, or that he didn't know what I was talking about, and it was brushed aside. He even went so far as to say that I was the problem instead of him because my need to document everything made me "hostile" and "not a team player" etc. The issues were not real issues, they were just my perception that there was an issue. They wouldn't even talk to anyone else who might have witnessed the things I reported. If you choose to do this, the advice I have is to cover your own butt - but don't expect your company to take what you say at face value unless it puts them in a difficult legal situation. Wrangle support from other co-workers if possible, and get them to report their concerns to HR as well.

Have you thought about inviting this 'ashleigh' out for coffee either before or after work? It might be easier to discuss your feelings away from work, and maybe it would help to understand why she is so negative and insecure? Does your workplace offer any type of employee assistance program? If so, you could give them a call and find out what they suggest in your situation.

Above all, ensure that your conduct is above reproach. Ensure you do everything you can to resolve the issues without compromising your own sanity. Remember, you're not to blame for the actions of others. Hopefully it gets better for you :)
 

Kiwi2016

🦩 Now a flamingo, not a kiwi 🦩
SF Pro
#6
I agree documenting everything is so important as if you have a continued history of documenting then it doesn't have the appearance of you just being a disgruntled employee. And also as one who has been enduring a toxic work environment for far too long I would definitely recommend doing this. I didn't know if you have the option of talking to an attorney perhaps as know that others on here have done that and .are getting a fair hearing at least. I think one of the hardest things I realized is that HR and in my case the union isn't there for employees rather they are there for the employer...I am so sorry that you are dealing with all of this as it is so incredibly unfair. But it sounds like you are doing everything that you can to fight this unfair treatment of you...so don't give up. Also through EAP I found a therapist who I have continued to see which has been incredibly helpful--so you may want to ask about that as they tend to have therapists who can help with work situations I believe. . Sending you hugs.
 

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