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Why don't people listen to me?

Atreides

drink plenty of water
Staff Alumni
SF Supporter
#1
Why don't people listen to me? This is something I've been thinking about a lot lately. Ever since I was a child, I've been dealing with people not listening to me.

For example, when I was in high school I had a teacher who would always interrupt me while I was explaining something. She would ask me a question. And while I was answering the question, she would cut me off and have a completely skewed idea of what I was trying to say because she didn't let me finish. It left me wondering "Why bother asking me a question if she wasn't going to listen to my answer?" A lot of students would cut me off too.

For another example, we used to have a Gap store beside the local mall. The Gap store eventually closed down. One day my sister asked me if I would drive her to the Gap. I explained to her that the Gap closed down. But she wouldn't believe me. She kept asking me over and over to drive her to the Gap. I kept explaining over and over that I couldn't because it wasn't there anymore. Finally I gave in and drove her to the Gap just to show her it was closed. And she was surprised when she saw that it was closed, even though I told her many times that it was closed.

For another example, I used to work at this place that sells stickers and toys. I worked for the customer service call center. It was very common for people to call in with a question and not believe me when I answer the question. Or they would act completely confused by my answer. They would ask to speak to the manager. In many cases the manager would say the exact same damn words I said. And all of a sudden, they believe the manager or at least understand what the manager says.

For another example, I once had a job at Amazon. My grandmother bought me a new coat to wear at work. One day she asked me where I kept my coat at work. I explained to her that we had a place to hang our coats. She got mad and said I should put my coat in my locker. I explained to her that the locker wasn't big enough for my coat to fit. It was only about 6 inches by 6 inches. It was only big enough to fit my wallet in. That was about it. She got mad and said, "You should still put your coat in the locker." I asked her, "How am I supposed to put it in there if it won' fit?" Instead of answering the question, she would just say "You should still put your coat in the locker." And she would just keep saying that over and over. She does this shit all the time. I'll explain something to her, and she'll act like she has no idea what I'm talking about. But then my dad will say the exact same damn words I said, and she understands. I love my grandmother, but I hate to visit her without my father. Because she won't listen to me, but she'll at least listen to my father.

I could go on and on with examples. But I think you get the point. Nobody listens to me. Why is that? Does anyone have any insight?
 

KM76710

Kangaroo Manager
SF Pro
SF Supporter
#2
I do believe it is most of the human race like that. People only hear and/or believe so much of what they have set their minds to. Nothing will persuade them otherwise. I hope you can not let it get to you so much. I admit to having a built in ignore switch. You don't listen to me, I don't listen to you.
 

MisterBGone

~\_✅`,')
SF Supporter
#3
Most people (in general) are more concerned with the formulation of their response, while you are busy giving them the answers, to the questions with which they seek... So this is where their energy is focused. And remember, listening is an ACTIVE Skill~ //.>

More specifically; when it comes to things like 'Family dynamics,' it could be your place or role (& reputation) from within the family itself. For instance, it is hard to erase a long held history and from where it stands say with a sibling or parental (& even grand paternal, parental, whatever it's called?) relationship. You sort of form that somewhere along the way over time. And then it (just sort of) "Sticks!" It can be changed, or reformed, but not usually with ease.

It's a little bit like, trying to un_learn, a piece of music (that you've learned, in correctlyl!) bit more of a psychological hurdle, or hiccup / then~* >

In terms of some of the work positions you've held. It doesn't sound like you were afforded the luxury of a position that comes with it a lot of power. Therefore, most customers are going to do that, to most people in your given position. Even if they do believe you. They will still try to go, above over & around you -- just in case: they are able to succeed in having your superior, agree with them. And acquiesce. Therefore, allowing them to still get what they really wanted, (customer is always right!) regardless of your feelings, how ill they've treated you disrespected you - or rudely it is that they've behaved.

And etc~*

So if you are known for being, passive. Or "nice." Easily manipulated, or whatever else it is... Too people-pleasing & so on. Then these are all just some of the reasons as to why, people will want to take license with you, and not stop intending to just simply walk all over you. For they don't fear you putting your foot down, or standing up to them. So they see, "Green Light," means go (or Yellow).

And anyway, maybe I've answered that more than you were looking for. But one simple step you could take. Outside of trying to be more assertive, or authoritative & to set/lay down or out your expectations more succinctly or without wiggle room. Definitively, I guess, is to implement more of this, red-light, strategy. So people have to listen to you. And to pay you some respect(s/
 

BarryW

SF Supporter
#4
For another example, I used to work at this place that sells stickers and toys. I worked for the customer service call center. It was very common for people to call in with a question and not believe me when I answer the question. Or they would act completely confused by my answer. They would ask to speak to the manager. In many cases the manager would say the exact same damn words I said. And all of a sudden, they believe the manager or at least understand what the manager says.
I had this experience when I was in a customer-facing position. My manager's opinion at the time was that some people just need to hear the same thing from multiple people in order to believe it. Of course it was still annoying, but over time I stopped taking it personally and told myself "this is just a thing that people do".

The GAP story sounds like a classic case of confirmation bias.
 

Aurelia

🔥 A Fire Inside 🔥
SF Supporter
#5
This made me smile because I've had many similar experiences. I just can't really remember any because I don't think I've let it get to me, but yes, at the time, it's certainly very annoying and frustrating. I just want to reassure you that this isn't just you this happens to. I agree with KM that most people are like that. They won't believe a tech, but they'll believe the manager just because it's a higher position, and their presumption is that the higher position knows best. Nothing to do with you. They all have their biases and they simply act on those biases. That's all.
 

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