It sounds like you are doing your best, in or with, a very difficult situation. Think how she must feel for herself too? . . . to the extent that she is aware of, or has proper insight into her own situation & read on how (poorly) she is doing; & her overall state, and etc. Regardless of which--it's still admirable what you're doing. A lot of times people in these dire of circumstances just need someone to give them a little hope, and to have some belief in them. In order for them, often in their own time, to do whatever it takes to get better, or to get well. So I think you've all done the best that you could, under present circumstances, where every call feels/seems like a tough one. And sometimes a picking between the lesser of two evils. So on, and so on...