You didn't upset me
I was just worried about stressing you further, seems like a simple case of wires being crossed
When you phone the samaritans, generally they will say hi, and wait for you respond (I have sometimes sat quiet because I can't find the courage to talk, and they say that's ok because it can take a while to feel safe), and then they might say is there anything you want to talk about, they might ask for a name (to which you can either give a real, or a fake name, or not give a name).
They leave it very much up to you because they are there to listen, and that's what they do. You can hang up at any time. They can't trace you, but if you want them to call an ambulance, then they will, but that is only with your permission and you saying your details.
Why not phone and listen, and then hang up if its too scary to talk, and then keep trying, you will find the courage eventually. They have saved me many times, maybe it's worth a go?