Tired but elated. Today on a whim I did a search for the roofing company who ghosted me after charging £2000 for crap work with a totally fake 5 year guarantee - fake as 2 months later they were listed as permanently closed on Google, didn't respond to contact about the issue and phones and Whatsapp blocked or dead. I had a feeling they might be phoenixing (ie opening companies, trading for a while, then folding and opening a new company to avoid liability or other purposes). Sure enough, they are now open for business again on Google, even though the entity they traded under when they did the work is now permanently dissolved. They are trading under the same name and website, currently on a dissolved company name which is fraud and illegal in the UK. In my favour, my review was editable again. So after having my glowing 5 star review stuck there for months, I was able to change it, and detail the facts of the matter and what happened, all in careful neutral but also scathing language and detail. That is still their first/latest Google review. I said I would gladly modify the review if they come and sort out the issue they left me with. But even if they don't, if it at least puts a small spanner in their works and puts other people off them, I will be happy. I might report them to both Google and Trading Standards as well for trading under a dissolved company name illegally and scamming me by offering a non existent guarantee. They are actually a Google Approved trader, unfortunately I didn't contact them directly through Google, I just trusted them like an idiot/decent person. But today I got a small dish of revenge served cold.