The doctor had never called me about my prescription like she was supposed to, but I went into the office today because I get my therapy there too. I decided to see if they could help me at the front desk, so I explained the whole story, that I'd already tried calling in, but the wrong medication was sent and I was told I'd have to speak to my doctor about it. I guess they didn't listen to me fully or at least didn't pass the message along properly, because after my therapy session, I had a voicemail from the RN who works with my doctor saying that I'd have to talk to the pharmacy since the prescription was sent. So I had to go back to the front desk and remind them that the prescription that was sent was for the wrong medication. They called the nurse back and told her that, then they asked what medication I was actually looking for, then I was told that it was going to be sent soon. A little later I got an email from the pharmacy saying they don't carry the medication that was ordered so I would have to get it sent somewhere else. But I confirmed that it is still available on the website, so I think they wrote something wrong on the prescription. But I can't see fully what they wrote because the email only gives me the first 3 letters of the name.
Sometimes I don't know why I bother to try.